Your Privacy Matters to Code Tutor
This Privacy Policy governs your relationship with Tutor Agent LLC, a Washington limited liability company (also "Tutor Agent", "we", "our", or "us"). Protecting our customers and visitors (also "you", "your", or "their") and their privacy is a priority of ours. We have provided this Privacy Policy to help you understand:
- How we collect non-public information about you that can be used alone or in combination to identify you ("Personal Information")
- How we use your Personal Information
- How we protect your privacy
This Privacy Policy covers your access to and use of our apps, websites, online platforms, newsletters, blogs, social media pages, or other electronic channels owned and maintained by Tutor Agent (the "Platform"). By accessing and using the Services, you acknowledge that you have read this Privacy Policy.
1. Privacy
A. Our Privacy Assurance
- We collect only Personal Information necessary or relevant to our business
- We make reasonable efforts to ensure Personal Information is accurate, relevant, timely, and complete
- We use only legitimate means to collect Personal Information
- We take industry standard precautions to protect your Personal Information
- We do not knowingly sell Personal Information to any person or company
B. Personal Information We Collect from You
We get most of our Personal Information directly from you through the Services, such as when you create an account with us. Examples of Personal Information we may collect include:
- First and last name
- Email address
- Phone number
- Credit card or other payment information (processed by Stripe)
- Personal Information that you enter into our AI tutoring features, including your prompts and other content you upload (the "Inputs")
- Any other Personal Information you may provide to us
You can choose not to provide certain Personal Information to us, but it may delay, prevent, or diminish the quality of Services we provide to you.
C. Personal Information from Internet Use
We may automatically receive and store certain types of Personal Information whenever you visit the Services, such as:
- IP address and device information
- Browser type and operating system
- Pages visited and time spent on pages
- Referral sources
We use cookies and similar technologies to improve your experience and analyze usage patterns. You can control cookies through your browser settings, though some features may not work properly without them.
D. Cookie Policy
We use the following types of cookies:
- Essential cookies: Required for the Services to function properly
- Analytics cookies: Help us understand how users interact with our Services
- Preference cookies: Remember your settings and preferences
- Marketing cookies: Used to deliver relevant advertisements (with your consent)
You can manage cookie preferences through your browser settings or by visiting our cookie preference center. Disabling certain cookies may impact your ability to use some features of the Services.
E. How We Use Your Personal Information
We only use your Personal Information if we have a proper reason for doing so:
| Uses of Your Personal Information | Our Reasons for Such Use |
|---|---|
| To provide AI tutoring services to you | For the performance of our contract with you |
| To process payments and manage subscriptions | For the performance of our contract with you |
| To communicate with you about your account and services | For our legitimate interests and contract performance |
| To improve our AI models and services | For our legitimate interests in improving our services |
| To prevent fraud and ensure security | For our legitimate interests and legal obligations |
| To send marketing communications (with consent) | With your consent or for our legitimate interests |
| To comply with legal obligations | To comply with our legal and regulatory obligations |
| To analyze usage patterns and improve user experience | For our legitimate interests in improving our services |
F. With Whom We Share Your Personal Information
We may share your Personal Information with:
- Service providers: Including cloud hosting providers, payment processors (Stripe), email service providers (Resend), and analytics providers
- AI service providers: To enable our AI tutoring features (such as Anthropic for Claude API)
- Legal authorities: When required by law or to protect our rights
- Business transfers: In connection with a merger, sale, or acquisition
- With your consent: When you authorize us to share information
We do not sell your Personal Information to third parties. We require all third parties to respect the security of your Personal Information and to treat it in accordance with the law.
G. Retention, Confidentiality, and Security
We store Personal Information for as long as reasonably necessary to fulfill the purposes described above, as we determine is necessary for business records, and as required under applicable law.
We implement appropriate technical and organizational measures to protect your Personal Information, including:
- Encryption of data in transit and at rest
- Access controls and authentication requirements
- Regular security assessments and updates
- Employee training on data protection
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your Personal Information, we cannot guarantee absolute security.
2. Your Rights
Depending on your location, you may have certain rights regarding your Personal Information:
- Access: Request a copy of your Personal Information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your Personal Information
- Portability: Receive your data in a portable format
- Opt-out: Opt out of marketing communications
- Restriction: Request restriction of processing
To exercise these rights, please contact us at [email protected]. We may need to verify your identity before processing your request.
3. International Visitors
We are based in the United States and the Services are hosted in the United States. If you access the Services from outside the United States, please be aware that your Personal Information will be transferred to, stored, and processed in the United States.
If you are a resident of the European Union, United Kingdom, or other regions with specific data protection regulations, you may have additional rights under applicable laws such as the GDPR. These may include:
- The right to object to processing based on legitimate interests
- The right to withdraw consent at any time
- The right to lodge a complaint with a supervisory authority
4. Children's Privacy
The Services are not intended for children under 18 years of age. We do not knowingly collect Personal Information from anyone under 18. If you are a parent or guardian and believe your child has provided Personal Information to us, please contact us at [email protected].
5. Third-Party Links
The Services may include links to third-party websites or services. This Privacy Policy does not apply to such third parties. We are not responsible for the privacy practices of third parties, and we encourage you to review their privacy policies.
6. Updates to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Services after such changes constitutes acceptance of the updated Privacy Policy.
7. Contact Information
For questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: [email protected]
General Support: [email protected]
Mailing Address:
Tutor Agent LLC
Attn: Privacy Officer
[Address to be provided]
Washington, USA